Do the preparation task first. Then read the text and tips and do the exercises.
Preparation
From: Gabriela Flores
To: Yuki Sato
Subject: Request for new price list for V1698 face creams
Dear Yuki,
We are presenting to some new clients next Monday 10 December and they are interested in our V1698 face creams.
I understand from Kate that the prices have changed recently. She mentioned that you have the new price list. Do you think you could email it to me?
I would be grateful if we could have it by close of business on Thursday 6 December. That would give us time to prepare for our presentation.
Thanks very much for your help.
Best regards,
Gabriela
Tips
- Some people prefer you to use their first names, and others prefer you to use their title (e.g. Ms/Mr) + their surnames. Find out what is normal in your company when writing emails.
- Explain the reason for the request.
- Give a deadline when possible.
- Give dates clearly.
- Make your request polite by starting it with Do you think you could … ? or I would be grateful if you/we/I could … .
- If you don't know the person you are writing to well, you can finish by writing Best regards just before you sign your name.
Discussion
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